The transition to digital customer service

ResVu strata management software-Directors-Dashboard-Resident

What impact has a pandemic had on customer service delivery? As with most industries and sectors, the recent events of 2020, in particular remote work, have shown us just how important digital technology has become. We’ve found being able to quickly communicate and source feedback from residents is now a key priority for most strata […]

The Ultimate Competitive Advantage Guide for Strata Managers

ResVu Strata Manager Discussion

The Strata world has embraced an increase in competition as a result of the growing development sector, however, the ability to provide stand-out competitive advantages to win this business has remained stagnant, and we have all seen the price war that’s resulted. Follow these avenues to gain a competitive advantage for your site. Engage Residents […]

6 Ways to Engage Your Residential Community [+ Examples]

For strata and facilities management companies, the benefits of successful customer engagement are enormous—yet maintaining consistency and a level of automation as your businesses grows can be difficult. Customer experiences in residential communities are enhanced through proactive communication, resulting in a higher level of retained and new business. With community engagement and facilities management software […]

Why your move in process is taking twice as long

Student Holding ResVu Resident Application

Begin engagement before they arrive Potential students can (and should) become a part of your community before they even sign a single document. By doing so, you’ll be making your development or site even more appealing, increasing the value perceived and received by students. To do this, keep in contact with all prospective students who […]

How Strata Managers are Winning More Clients with Software

Savvy strata and facilities management companies are winning the battle for a competitive advantage by providing quality customer service through proactive communication with residents. While competitive tension has continued to increase, the ability to provide stand-out advantages to win business has remained stagnant—and we’ve all seen the price war that’s resulted. With community engagement and […]

The Keys to a Successful Masterplan Development

Masterplan Community Engagement

A sure-fire way to future-proof a masterplanned project is by fostering a community within it—and key to this is successful resident and community engagement. Adopting a proactive approach to communicating with portfolio stakeholders—be they tenants, owner-occupiers, investors or real estate agents—provides a brand with a much more positive and informative image than simply sending levy […]

Five Steps to Enhance Community in Residential Developments

Community Engagement Platform

After completing a project, the next natural focus for developers should be on future-proofing its selling points by fostering a community within it. Community engagement and facilities management software developed by Australian-based technology company ResVu is helping developers across Australia tackle an array of community-building initiatives. With daily engagement from customers, developers need to follow […]

How Proactive Engagement Improves Customer Service in Residential Communities

Proactively Engaged Community

The benefits of successful customer engagement are enormous but maintaining consistency and a level of automation as your businesses grow can be difficult. Customer experiences in residential communities are enhanced through proactive communication, resulting in a higher level of retained and new business. A productive and easy-to-use community engagement platform improves business efficiency—connecting local business […]

Using Data to Build a Community

ResVu strata management software data

By utilising the data derived from proactive engagement and improved procurement processes, businesses will have the tools to make educated decisions and, in turn, recognise strong retention and growth.

How to Build a Community With Your Development

Community engagement ResVu

Having access to live and valuable development-related data is extremely important, especially when trying to cultivate community in a new project. Community engagement and facilities management software developed by Adelaide-based technology company ResVu tackles the array of human issues that can be overlooked after a development has been launched. The technology provider has created a […]